1. I think I may have bed bugs, what are some of the signs that would indicate I have them?
The Best indication is with bite marks on your body. Other signs are brown pepper mark spots and or small blood spots on your box spring, mattress, or sheet.

2. Should I throw out my mattress or box spring?
No, the name bed bugs is a misnomer, they are not only there, they can be found anywhere in the room where you are having a problem. Throwing out a mattress can cause it to spread all over the house or building.

3. What should I do with my mattress and boxspring?
You should purchse specially treated vinyl mattress and boxspring covers which will provide immediate relief and prevent new bed bugs from getting to those areas.

4. Should I bomb that room?
NO! Never bomb for bed bugs. This tends to drive them deeper into cracks and crevices and later spread to other areas of the home after the bomb has finished.

Bed bugs are one of the most
difficult pests to get rid off.

5. What's the best way of getting rid of bed bugs?
Bed bugs are one of the most difficult pests to get rid of. The problem room needs to have all the clothing, from the draws and closets bagged up and washed. Vinyl mattress cover needs to be placed on the box spring and mattress. Most items need to be pulled away from the baseboard and emptied from underneath the bed. Then Pest away would come and do a thorough state of the art treatment to eliminate the problem.

6. What should I do after Pest away leaves?
Vacuum the place as many times a day for three weeks. The areas of concentration should be the cracks and crevices around the treated room as many times a day as possible.

7. Do bed bugs carry diseases?
Bed bugs t can carry up to 28 different types of pathogens. They been known to create various open sore problems that are susceptible to staff infection.

8. When can we schedule service?
You may call or email us 24 hours a day, 7 days a week. We will schedule you for service as soon as possible and schedule an appt within 24-48 hours from the time of request. In many cases, we can come on the same day depending on how early you call.

9. Do you perform service at night or weekends?
Normal business hours are Monday -Saturday, 8-5pm . We do however, provide special, off hour, service for an additional charge. Charges vary depending on size and scope of your pest problem and may be discussed with one of our professional service consultants. Restrictions apply for Saturday service based on availability and location.

10. Are the materials used safe?
The bulk of our products are environmentally friendly. All our products are EPA registered. Our goal is to use little to no pesticides.

11. How long have you been in business?
We have been servicing the NY area for over 17 years.

12. Can you provide some references web sites that recommend your service?
We are the only recommended exterminator on UrbanBaby.com. We were selected Best Eco friendly exterminating Co. in NY by NYMagazine "Best of issue. We are also highly recommended by apartment therapy, and Gothmist.

I have used these guys a few times over the years. They are fantastic. Solved a 3 year mouse problem. They have just solved my ant problem. If not for Pest Away I would have moved from this infested city. I knew they had to be good when I see them quoted every other week on the news or newspaper.
Rick Cavallo